Terms & Conditions
Refund & Cancellation Policy
Effective Date: 21.02.2025
At Samah by Shradha, we strive to offer the best experience for our clients. Below are our refund and cancellation guidelines.
1. Cancellation Policy
-
For Individual Sessions: Cancellations made at least 24 hours in advance are eligible for rescheduling. No-shows or last-minute cancellations are non-refundable.
-
For Events & Workshops: Once booked, event fees are non-refundable, but you may transfer your booking to another participant by notifying us at least 48 hours in advance.
2. Refund Policy
-
No refunds will be issued for completed sessions.
-
In case of technical issues (e.g., Zoom connectivity problems from our end), we will reschedule the session at no additional cost.
-
If Samah by Shradha cancels an event/session, clients will receive a full refund or the option to reschedule.
3. Late Arrivals
-
Sessions will start as per the scheduled time. If you arrive late, the session will still end at the pre-determined time, and no partial refunds will be given.
4. Contact for Refund & Cancellations
For assistance with cancellations or rescheduling, please reach out to us at:
📧 samahbyshradha@gmail.com
